Policies
Cancellation/ Early Pick-up Policy
If you wish to cancel part of your reservation on the weekend or on holidays, there will be a charge of your dogs daily rate for half of the days you cancel.
Example: Fido had a reservation from Monday - Sunday in a standard kennel ($36 a day), but was picked up Saturday evening with no notice. Fido will be charged an additional $18 for being picked up Saturday evening instead of Sunday.
* This cancellation charge applies when there is no cancellation or early pick-up notice within 48 hours. *
Two-day Minimum Policy
We at Manchester have a two day minimum daily rate. If you have any questions please feel free to contact us!
Un-Spayed Female
* Please remember to have backup care available if your un-spayed female goes into heat. They will need to be picked up.
Un-Neutered Male
*Any un-neutered male that marks indoors will be charged a $5 per day cleaning charge applied at checkout.
This is ONLY if they mark…
PUPPIES (16 weeks and younger)
*Puppies that are 16 weeks and under will be charged a $5 per day cleaning charge applied at checkout.
*We also recommend purchasing extra potty breaks for your puppy ($10 for 20 minutes)